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Sarah Shiphrah is an accomplished professional with diverse experience in recruitment and customer service. Currently serving as a Recruiter at Hired and a Service Desk Analyst at Tech Mahindra, Sarah has also held significant roles at TDCX, including Senior Customer Experience Specialist and Customer Service Specialist, as well as a Customer Service Executive at STARTEK. Earlier experience includes a role as a Content Moderator at Concentrix. Sarah Shiphrah earned a Bachelor of Business Administration from UNITAR International University, specializing in Business Administration, Management, and Operations.