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Eric Lai has a diverse work experience, with their most recent role as Head of Business Development at Atome, a position they started in August 2022. Prior to this, they held the same role at SHOPLINE from October 2019 to August 2022. Before that, they served as Head of Business Development at honestbee from March 2019 to October 2019 and at Revenue Monster Sdn. Bhd. from October 2018 to March 2019. Eric also worked as the Head of Business Development and Partnership Strategist at Offpeak from February 2015 to October 2018. Eric has experience in brand store marketing and online sensing at Samsung Malaysia Electronics, where they held various roles from July 2011 to February 2015. Eric also worked as an Industrial Trainee at Hexamatics in 2010 and as an Accounting Assistant at PYMS Solutions Sdn Bhd in March and April 2010.

Eric Lai completed their Bachelor of Engineering (Hons) degree with a major in Electronics, focusing on Telecommunication, at Multimedia University from 2006 to 2011. Prior to that, they attended SMJK Sam Tet from 2000 to 2005, but no specific degree or field of study was provided for this period.