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Luiz Fernando Elias is a seasoned IT professional with extensive experience in systems engineering and customer support. Currently serving as a Senior Systems Engineer and Customer Support Engineer at Atlassian since December 2022, Luiz has previously held positions at Tyro Payments and IBM, focusing on capacity planning and performance. Luiz's work at Vivo emphasized crucial capacity assessments for numerous critical systems, managing significant server and storage infrastructures. Luiz's expertise spans various environments, including Oracle, SQL Server, and Linux, reflecting a strong foundation in system administration, technical support, and infrastructure management. Luiz holds a degree from Trevisan Business School.