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Gustavo Batista dos Santos has worked in various roles over the past 14 years. In 2006, they started as an Analista de produção at Credial. Gustavo then worked as an Analista de Suporte at Assist-Card in 2007 and at CREFISA in 2008. From 2009 to 2011, they worked as an Administrador de Redes at RR Perfumes. Gustavo then moved to Inbrands as a Coordenador de Infraestrutura from 2011 to 2012. From 2012 to 2013, they worked as a Gestão de Serviços at UOL DIVEO. Gustavo then moved to Ativy High Performance Cloud as Gerente operacional from 2013 to 2014. During this time, they also worked at Flexvision Universal Management as an IT Service Delivery Manager. Since 2014, they have been working at Ativy Cloud Performance Solutions as Head of Unified Communication and Gerente de projetos. In 2020, they started working at Callface as Head of Unified Communication.

Gustavo Batista dos Santos attended Colegio prior to 2006. From 2006 to 2008, they studied at Senac and earned a Técnico in Informática. From 2008 to 2010, they attended Centro Universitario Sant' Anna to study Redes de Computadores. No additional certifications are listed.