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Natanael Santos is a seasoned professional with extensive experience in technical account management, support operations, and customer service. Currently serving as a Technical Account Manager at wevy since April 2012, Natanael cultivates strategic relationships with key clients, ensuring their technical needs are met and driving continuous improvement. Previous roles at wevy included Support Manager, where Natanael led teams to optimize customer service excellence, and Support Coordinator, focusing on 24-hour service management for cloud and telecom solutions. Early career experience includes roles as Digital Operator at Photodesign and Equipment Consultant at Foto Paulo Digital e Ótica, where capabilities in customer support and technical sales were developed. Natanael holds an MBA in IT Management and degrees in Information Technology and Telecommunications.