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Marcel van den Berg is an experienced Operational Risk Manager at Athora Netherlands since December 2020, specializing in operational risk management, AI compliance, sustainability, risk analysis, and process design. Prior experience includes a tenure at VIVAT from March 2015 to December 2020, where Marcel served as a Business Consultant and Sr. Business Change Consultant, focusing on PEGA processes, internal control frameworks, and various consultancy projects to enhance efficiency and product innovation. Marcel's earlier career at Zwitserleven from 1987 to May 2016 included roles as a Business Consultant, Project Manager, Team Manager, and Relationship Manager, contributing to process improvements and client relationship management. Educational credentials encompass a Bachelor of Business Administration and various certifications in AI compliance and Lean Six Sigma methodologies, complemented by multiple professional development courses.