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Kaitlynn Winston currently serves as the BDC Manager and Service Scheduler at Athens Ford, where responsibilities include managing customer communications, scheduling service appointments, and maintaining accurate service documentation. Previous experience includes a role as a Deli Clerk at Publix Super Markets, where responsibilities included customer service, food preparation, and inventory management. Additionally, Kaitlynn worked as a Customer Experience Representative at GuildQuality, providing customer support through various communication channels, and as a Food Server at IHOP, where duties involved inventory replenishment and upselling menu items.