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Lee Coxon has extensive experience in customer support and service roles across various industries. Currently serving as a Subscriptions Customer Service Executive at ATG (Auction Technology Group) since February 2016, Lee focuses on subscription retention and troubleshooting subscriber issues. Previous roles include Customer Support Agent at both ATG and Shazam Entertainment Ltd., providing assistance via multiple platforms and collaborating with Quality Assurance teams. Earlier experience includes cataloguing at Universal Publishing Production Music UK, music research for ITN, and managing the bookshop at RICS, where Lee progressed from Sales Assistant to Bookshop Manager, demonstrating a strong commitment to customer service and operational efficiency.