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Shakira Jenkins Carbajal is a seasoned professional with extensive experience in quality management and customer relations at ATF Inc. since January 2017, serving as a Quality Coordinator responsible for handling customer and internal concerns through Epicor CMS. Prior experience includes an HR internship at Equip for Equality, where background checks and benefit reports were managed. Early career roles include customer service at J.B. Alberto's Pizzeria and educational assistance with pre-school children through babysitting and AmeriCorps JumpStart, contributing to communication and learning development. Shakira holds a Bachelor’s degree in Business Management with a focus on Human Resources from DePaul University.