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Tiia Virolainen is a Project Manager at Atea Finland Oy since August 2023, overseeing project management throughout its duration to ensure progress aligns with plans and timelines. Prior to this role, Tiia has held several positions at Telia since May 2004, including Group Manager Customer Engagement and Group Manager B2C Consumer Services, where responsibilities included team leadership, achieving commercial sales targets, and enhancing customer experience. Tiia's career began as a Sales Agent and a Senior Customer Service Advisor in consumer customer service, focusing on sales efficiency and customer issue resolution. Tiia holds a degree in Information Technology from Jyväskylän aikuisopisto and has pursued education at a variety of institutions, including Vamia Vaasan aikuiskoulutuskeskus and Vaasan kauppaoppilaitos.