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Jenna Alanen is a Service Specialist at Atea Finland Oy since December 2022, previously holding roles at Framery Acoustics as Partner Support Coordinator and After Sales Coordinator from January 2020 to December 2022. Prior experience includes Back Office Operations at OP Financial Group from April 2018 to December 2019, and Customer Support Specialist at MarkkinointiAkatemia from January 2014 to April 2018, where responsibilities included customer relations, internal communications development, and customer satisfaction. Additionally, Jenna worked as a Promoter at Marketing Agency Expression from December 2007 to December 2016, leading sales promotion efforts for various brands, and served as a Customer Service Agent for Business Customers at Elisa from December 2011 to January 2014, focusing on billing, technical support, and client relations.