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Timo Thomsen has a diverse background in the technology and customer service industry, with significant experience at Xerox in various roles such as Technical Service Executive, Nordic RTS Manager, Customer Service Operations Executive, and Systems Specialist. Timo has also been part of a task force to help transition a welcome and support center. Currently, at Atea Danmark, Timo holds the position of Team Manager at the On-site Service Desk and Project Coordinator. Thomsen's expertise lies in implementing new technologies, managing teams across multiple countries, and ensuring customer satisfaction.