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Nicolai Harbech has a strong background in customer success management, consulting, and sales, with experience in companies like Atea Danmark, WorkPoint, and HPQ. Nicolai has also held roles in investor relations and as a stay-at-home parent. With a Master's Degree in IT Management and Business Economics, Nicolai's expertise lies in building and scaling customer success practices and driving retention, growth, and expansion for mid-sized enterprises in the software and cloud computing industry.