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Heather Jensen is currently employed at ATC Transportation as a Process Improvement Manager and Information Technology Business Analyst. Prior to this role, Heather held various positions at Pleasant Prairie Logistics, including Customer Care Manager, Customer Care Supervisor, Senior Fleet Analyst, and Customer Care Representative. Previously, Heather worked at UnitedHealthcare as a Customer Care Professional II and Intake Coordinator. Additionally, Heather has experience at GFX International, LLC as a Client Communications Representative, Charles Schwab as a Customer Service/Broker Trainee, and T. Rowe Price as a Retail Account Management Specialist. Heather obtained a Bachelor of Fine Arts degree in Design and Visual Communications from The Art Institutes.