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Faizan Fakir, B.Eng., currently serves as a Senior Customer Success Manager at Coveo, an AI-powered search and relevance platform, since September 2021. Prior experience includes roles as a Client Success Manager at Phreesia, an Account Manager at Hewlett Packard Enterprise where notable achievements included being featured in "Will to Win North America," and a Technical Sales Specialist at Alliance Corporation, with significant accomplishments in customer acquisition and strategic sales initiatives. Faizan also worked as a Sales Support at Gap Wireless and a Corporate Security Officer at GardaWorld, with foundational education in Wireless Telecommunication and Marketing Management from Humber College, along with a Bachelor of Engineering in Information Technology from Gujarat Technological University.