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Olivier De Coster is an experienced professional in project management, product development, and quality assurance, currently serving as Product Owner for the NACA and PSAP Telephony Clients at ASTRID since March 2022. Prior roles include responsibilities as a Team Member at ING, an Antwerp Vaccination Line Employee for the ENGIE Group, and a Field Agent at Agentschap Zorg en Gezondheid. With a strong foundation in IT project management from Telenet, where multiple complex projects were managed, and a background in business project management and service delivery at BASE, Olivier has demonstrated a consistent ability to lead initiatives and enhance operational efficiencies. Early career experiences at Orange and American Express in customer service and call center operations further solidified expertise in stakeholder engagement and team management. Educational qualifications include studies at Brucemo and the Kamer voor Handel en Nijverheid van Brussel.