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Kim Nguyen is a skilled professional with a focus on audiovisual services and event management, currently serving as a Sr. Service Delivery Manager at Astreya since October 2021, overseeing global contract implementation and service infrastructure creation. Previous experience includes a role as Operations Manager at Encore, where Kim successfully increased audiovisual revenue and customer satisfaction for notable clients such as Apple and Gap Inc. Earlier positions include Inventory Manager at Big House Sound, Inc., where enhancements in inventory management were achieved, and Audio Engineer at Cedar Park Center, providing technical support for professional sports teams. Kim's foundational expertise in live production and recording was established during an internship at The University of Texas at Austin, complemented by a Bachelorā€™s Degree in Music Production and a Business Foundations Certificate from the same institution.