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Michael Pollock is an experienced IT professional currently serving as a 2nd Line IT Support Engineer at Aston Barclay Vehicle Remarketing since February 2022. Prior to this role, Michael worked as an Information Technology Support Analyst at Minster Law from January 2021 to February 2022, where responsibilities included managing incidents and service requests, documenting solutions, and capturing incident information using the Solarwinds Samanage Service Desk ticketing system. Michael also held a similar position at Gamestec from October 2018 to January 2021. Michael holds a Bachelor's degree in Sound Engineering & Design from The University of Bolton, completed in July 2015.