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Emma joined Aster in April 2020 from Peabody Group and has 15 years’ experience in operational and strategic leadership. She successfully took Peabody and Family Mosaic through their operational merger, strengthening strategic customer focus; aligning repairs, housing and customer services.

With experience across multiple organisations both as an operational director and as a senior business improvement consultant, Emma has led a number of large scale transformation programmes creating long-term business sustainability.

As an executive lead for the customer services directorate, Emma is transforming the way they manage and maintain their customers’ homes.

Emma is currently studying a Master’s in Business Administration (MBA) at Henley Business School.