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Shoshannah Forbes is an experienced professional with a diverse background in customer service and technical roles. Currently serving as a Customer Service Representative at Assuta Medical Centers since January 2023, Shoshannah previously worked as a self-employed Dog Trainer from January 2012 to December 2022. Contributions to the SPCA Ramat Gan between June 2009 and August 2012 included volunteer dog training and fostering, which enhanced practical skills in evaluating shelter dogs. Earlier positions include roles in software quality assurance and localization at notable companies such as Google Inc. and Mozilla, where responsibilities involved testing internationalization support. Shoshannah's technical writing experience includes authoring a Hebrew book about OpenOffice while working for hod-ami in 2004. In addition to extensive work in the tech industry since 1997, Shoshannah completed training at Marker Training, a dog-training school, from 2011 to 2012.