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Denis Santana is an IT professional with a strong background in technical support and user management. With a focus on end user support and interaction with various teams, Denis has experience in bilingual and trilingual technical support, working with languages such as English, Portuguese, and Spanish. From managing video conferencing rooms to troubleshooting web servers, Denis has a diverse skill set that has been honed through positions in various companies such as ALT21, Voltalia, Mott MacDonald, and more. Currently pursuing a degree in Computer Systems, Denis continues to enhance their knowledge and expertise in the field of IT.