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Crystal McNeel started their work experience as a Practice Administrator at Prairie View Clinic in 1998. Crystal managed a Hematology and Oncology clinic with eight satellite offices, increasing net revenue significantly. Crystal then worked as an Area Business Specialist at Centocor from 2005 to 2008, delivering programs and resources to healthcare providers in Nebraska, Iowa, and South Dakota. In 2008, they became a Marketing Manager at Centocor OrthoBiotech, where they developed and implemented payer strategies for launch biopharmaceuticals. From 2010 to 2016, Crystal worked at The Janssen Pharmaceutical Companies of Johnson & Johnson, holding various roles such as Sr Manager of Oncology Sales Learning and Development and Associate Director of Global and US Oncology Training Strategy. In 2016, they joined AbbVie as a Senior Training Manager in Oncology, and later became an Associate Director and Senior Consultant. Currently, Crystal works at AssistRx in Strategic Account Management.

Crystal McNeel attended the University of Nebraska-Lincoln, but no specific information is available regarding their degree, field of study, start year or end year.