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Mary Kerr has extensive work experience in the field of technical writing. Mary'smost recent position was as a Senior Technical Writer at AssetWorks Inc, starting in 2022. Prior to that, they worked at Fiserv from 2015 to 2022 as a Technical Writer, where they demonstrated strong communication and interpersonal skills, as well as a creative and analytical approach to problem-solving. Before their time at Fiserv, Mary worked at HP from 1993 to 2015, holding various roles including Trainer, Technical Writer, Business Analyst, and Customer Service Supervisor. In these roles, they gained 20+ years of experience in third-party administration for multiple clients, and was responsible for training employees, project management, RFP proposal writing and editing, client liaison, and claims processing, among other responsibilities. Overall, Mary Kerr's work experience showcases a diverse skill set in technical writing and a track record of delivering comprehensive documentation and solutions to client needs.

Mary Kerr attended Southern Nazarene University from 1981 to 1984, where they studied Pre-Law Studies. After completing their studies at Southern Nazarene University, they obtained their high school diploma from Yukon High School. In terms of additional certifications, Mary Kerr obtained a Six Sigma Yellow Belt (SSYBC) from the Management & Strategy Institute in December 2018, and a Six Sigma Green Belt (SSGBC) from the same institution in February 2021.