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Tabrez Ahmed has a strong background in IT support and engineering, with experience ranging from desktop support to system engineering. Currently serving as the ESM SummitAI Tech Lead at ASPL Info Services, Tabrez's expertise includes administration of ITSM, ITAM, ITOM, and software deployment tools. Prior to this role, Tabrez has held positions at companies like Hexaware Technologies, Inchcape Shipping Services, and Wipro, where Tabrez has honed their skills in infrastructure management and system engineering. Tabrez holds a Bachelor's degree in Electronics from Bangalore University and a Bachelor of Science in Electrical and Electronics Engineering from BES College of Education.