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Danielle Duval Maguire is a seasoned professional with extensive experience in operational management and quality assurance. Currently serving as a Senior Schedule Analyst in Central Operations at Aspire Lifestyles since 2007, Danielle oversees contact center staffing and scheduling while contributing to forecasting and resource allocation based on call volume trends. Previously, from 2004 to 2007, Danielle worked as a Senior Quality Assurance Specialist at Circles, focusing on enhancing customer experience through monitoring interactions and developing coaching plans to boost member satisfaction. Danielle holds a Bachelor of Science degree in Business Administration and Management from Coastal Carolina University, complemented by education at Southern New Hampshire University.