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Bilal Alam has a range of experience in the insurance industry, with a focus on actuarial and technology roles. Their most recent positions include serving as the Chief Information Officer at Aspire General Insurance and the Chief Technology Officer at Trugo Insurance Inc. Prior to these roles, Bilal worked at National General Insurance as the Vice President and at AIG - International as an AVP & Associate Actuary. Bilal also gained experience as an Actuarial Analyst at Arch Insurance Group Inc., an Actuarial consultant at Medicell Healthcare Services and First Microinsurance Insurance Agency, and an Actuarial Analyst at ACE Group. Bilal began their career as an Actuarial analyst at Ernst & Young.

Bilal Alam, ACAS, MAAA, CPCU has a strong educational background beginning in 2000 when they enrolled at Temple University. Bilal completed their Bachelor of Business Administration (BBA) degree in Actuarial Science, Economics & Finance in 2004. Continuing their academic pursuits, Bilal went on to obtain a Master of Arts (MA) degree from the University of Pennsylvania over the course of 13 years from 2008 to 2021, although the specific field of study is not specified.