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Patty Shook is an experienced professional with a background in sales operations and customer service. Currently serving as a Sales Ops Contract Compliance Analyst at Aspen Surgical since February 2021, Patty has a strong history in customer service management, having held the position of Customer Service Supervisor at Precept Medical Products from February 2013 to February 2021, where responsibilities included managing customer service representatives, overseeing data entry, and resolving customer issues. Previous roles include Government Bid Specialist at DuPont Personal Protection from February 2002 to October 2009, focusing on government bids and pricing, and Customer Service Manager at White Knight Engineered Products from June 1998 to January 2002, where management of the customer service team was a primary responsibility. Patty holds a high school diploma from Clyde A Erwin High School in Asheville, NC, graduating in 1979.