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Joanna Benzon has a diverse work experience spanning various industries. In 2004, they worked as a Scheduler at Texas Instruments for a period of 8 months. Joanna then went on to work at HELP English Language Academy, Inc from 2008 to 2014, where they served as an English Tutor. From 2015 to 2017, Joanna worked at Austral Cargo as a Website Developer and General Admin Assistant. In 2018, they had a brief tenure at TraXion Tech Inc. as a Tech Support. Following this, they worked as a General Manager at Rightsize Your Home from 2012 until their most recent position as the Head Of Marketing Operations at Aspect Legal, which they have held since 2019.

Joanna Benzon obtained a degree in Information Technology from the University of Saint Louis from 1997 to 2001. In 2012 to 2013, they pursued a degree in Caregiving at MMS-DTCC specializing in Health/Health Care Administration/Management. Joanna also holds a TESDA NC II certification in Caregiving from TESDA, although the exact month and year of this certification are not provided.