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Hayley Murphy has a diverse work experience spanning multiple roles and industries. Hayley began their career in 2013 as a Cultural Representative at Walt Disney World and then took on the role of Womenswear Merchandising Admin Assistant at Ted Baker in 2014. In 2015, Hayley worked as an Analyst and then as a Business Analyst at the Financial Ombudsman Service. Hayley then joined Travel Republic in 2016 as a Business Analyst and continued in this role until 2018. In 2018, Hayley started working at ASOS.com, initially as a Product Manager and then as a Senior Product Manager. Hayley later became the Platform Lead and in 2023, they were promoted to the position of Head of Technology.

Hayley Murphy completed their Bachelor of Science (BSc) degree in Mathematics and its applications at the University of Stirling from 2008 to 2012. In addition to their degree, they have obtained various certifications in the field of business analysis. In 2019, Hayley obtained the BCS Professional Certificate in Agile Business Analysis from BCS, The Chartered Institute for IT. In 2017, they acquired the AgileBA Foundation and AgileBA Practitioner certifications from APMG International. Furthermore, Hayley obtained the BCS Modelling Business Processes certification in 2016, also from BCS, The Chartered Institute for IT. Prior to that, in 2015, they earned the BCS Business Analysis Practice certification, and in the same year, they achieved the BCS Foundation in Business Analysis certification from BCS, The Chartered Institute for IT.