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Sarah Harrison is an experienced professional in service desk delivery and operations management, currently serving as the Director of Service Desk Delivery at Ascend Technologies since August 2022. Prior to this role, Sarah held various positions at CenterGrid, where Sarah was the Service Desk Delivery Director, and at LogicalisUS, where contributions included Service Delivery Manager and Director of Service Delivery for the Service Desk. Sarah's career began as a Help Desk Analyst at Citizens Bank and as an Information Technology Consultant at The Dinsmore Group. Sarah's educational background includes a BSBA in Management Information Systems from Central Michigan University.