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Hayley Steffen is an accomplished Product Manager at Ascend Learning, responsible for product launch operations, enhancements, and customer experience improvement since July 2021. Prior experiences include roles as Senior Product Owner and Senior Solution Architect at Cerner Corporation, where responsibilities encompassed backlog management, agile practices, and client relationship management. Hayley's earlier career at Hays Medical Center included positions ranging from Inpatient Clinical Services Coordinator to Phlebotomist, emphasizing operational management and patient care. Hayley holds a Master of Business Administration in Health Care Administration and a Bachelor of Business Administration in Human Resources Management from Fort Hays State University.