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Courtlan H. is a seasoned product designer and innovation leader with extensive experience in the EdTech sector, particularly focused on healthcare professions and exam preparation at Ascend Learning. Since September 2019, Courtlan H. has conducted significant market research and developed strategic product concepts, resulting in comprehensive design roadmaps. Prior roles include serving as BA Practice Lead at INNOVA Consulting Group, where design practices and client relations were established, and as Experience Director at Useagility, overseeing user-centered design initiatives. Courtlan H. has a strong foundation in business analysis from previous positions, including work at PrimoPoint Consulting, Yellow Roadway Corporation, and Sprint Nextel, demonstrating a diverse skill set across product design, user experience, and business analysis. Educational achievements include a Master’s degree in Computer Science from The University of Kansas and multiple certifications in professional education.