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Susan Hidalgo has extensive experience in client relations and technical support, currently serving as a Client Specialist at Ascend Clinical since July 2014. Prior to this role, Susan worked at Avaya as a System Application Specialist from May 1991 to July 2013. Susan holds a Registered Medical Assistant degree from Emily Griffith Technical College (2013-2014), a Bachelor's degree in Marketing/Marketing Management from Metropolitan State University of Denver (1993-1997), and an Associate of Arts in Psychology from Arapahoe Community College (1990-1993).