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James Mitchell is an experienced IT professional with a strong background in technical support and systems engineering. Currently serving as a Help Desk Technician III at Anvil International since June 2018, James provides advanced support to internal employees. Previously, James worked as a Field Engineer at BEI Net.works, leading a migration project and training a team of technicians. James held multiple roles at Citizens Bank, including Sr. Windows Administrator and Sr. Field Engineer, focused on Windows Server management and field support. Additional experience includes positions as Regional Field Engineer at Benchmark Data Corporation, Senior Service Technician at Merrimack Valley Business Machines, and Branch Service Manager at Arizona Office Equipment. James holds an Associate's degree in Computer Technologies from New Hampshire Community Technical College and a degree in Digital Electronics from Pima College.