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Alexandre T. is an experienced professional in technical support and customer service, currently serving as a Pharmacy Automation Technical Service Representative at ARxIUM since June 2018, where bilingual communication in French and English is essential. Prior roles include Donor Service Liaison at Stericycle, providing comprehensive administrative support and maintaining donor relations, and a Bilingual Customer Service Representative for Sykes Home, handling client inquiries for Rogers Wireless. Additional experience includes an internship in web and application development at Buy Rite, technical support roles with Alpine Access, and IT technician responsibilities at Computer Link Services Ltd, providing client support and technical solutions. Alexandre holds a Diploma in Software and Database Development from Robertson College and a Bachelor of Science in Computer Science, along with a Diploma in Information Technology from Kigali Institute of Science and Technology.