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Santiago Ramírez B possesses extensive experience in key account management and sales, currently serving as a KAM at ARUS Oficial since April 2021, overseeing major clients such as Grupo Bancolombia and Almacenes Exito. Prior roles include Corporate Key Account Manager at ETEK INTERNATIONAL CORPORATION and various sales positions at Telmex and Telefónica, where Santiago was responsible for achieving sales targets and client retention in Medellin. Santiago's career began with technical support roles, progressing through significant sales responsibilities in telecommunications. Educational credentials feature a Specialist degree in Big Data and Business Intelligence from Escuela de Ingeniería de Antioquia, a Specialist in Managerial Marketing from Universidad de Medellín, and a Bachelor's in Telecommunications Engineering from Universidad Santo Tomás Colombia.