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Melissa Serfaty has a diverse work experience history. Melissa co-founded and served as the CMO of Artur'In, an AI-powered local marketing solution for small businesses. At Artur'In, they led the marketing and customer success teams. Prior to that, they were a founding partner at Dare2Impact and the founder and president of Junior Enterprise Desautels. Melissa was also a founding partner at the Junior Consulting Confederation of Canada.

Melissa Serfaty completed their Master of Business Administration (M.B.A.) degree from Harvard Business School between 2018 and 2020. Prior to that, they pursued a Bachelor's Degree in Finance and Entrepreneurship from McGill University, which they completed from 2012 to 2015.