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Tim Bates is an accomplished professional with extensive experience in product management, business development, and change management within the insurance and technology sectors. Currently serving as the Head of Product and Head of Business Development at Artificial Labs since November 2017, Tim has previously held significant roles at Charles Taylor plc, including Business Change Manager and Business Analyst, where responsibilities encompassed designing change management processes, overseeing project portfolios, and improving operational efficiency. Earlier positions at Markel International and CS STARS focused on application analysis and implementation of risk management software. Tim holds a BSc in Chemistry & Management from the University of Warwick.