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Helena Sharp-Stephens has over five years of customer service experience, with a focus on problem-solving and increasing satisfaction. Helena began their career as a waitress at The Lime Lounge Coffee House, where they were introduced to customer service and learned how to deal with customer complaints. Helena then moved on to Camp B'nai Brith of Montreal, where they worked as a Senior Specialist - Media & Communications. In this role, they were responsible for regulating the budget, identifying problems within the business model, analyzing risk and suggesting appropriate solutions. Helena also oversaw the stock take and product ordering, and was responsible for the cleanliness and food standards of the camp. In their most recent role as Client Partner at Articulate Marketing, Helena is responsible for managing client relationships and ensuring customer satisfaction.

Helena Sharp-Stephens reports to Paul Morton, Head of Client Services. Some of their coworkers include and Philip Dodds - Specialist Client Partner.