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Michal Malyszko is a seasoned professional in business analysis with over a decade of experience in client services and project management. Currently serving as a Senior Business Analyst at Gallagher since July 2023, Michal previously held roles as a Senior Business Analyst Lead and Business Analyst at WTW from January 2018 to August 2023, and played key roles at Mercer from September 2011 to December 2017. At Mercer, Michal was a Client Services Team Lead and Client Services Analyst, overseeing daily client deliverables and managing project schedules for significant clients. Michal began a career in customer service as a Cashier at Angelo Caputo's Fresh Markets. Academic qualifications include a Bachelor of Science in Earth Systems, Environment, and Society from the University of Illinois Urbana-Champaign. Proficiency in SQL and a strong background in technical systems resource management are notable skills.