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Thanh Hai Mai has a diverse work experience in the field of software engineering. They began their career at Gameloft as a Team Submaster, where they developed sub-master branches for mobile games and provided support for team members. They then took on roles at San Jose City College as a Technology Coordinator and at UC Berkeley as a Reader/Grader and Lab Assistant. At Google, Thanh Hai Mai worked as a Software Engineering Intern in both the Research and general engineering departments. Additionally, they gained experience as an Officer at Hackers @ Berkeley and as the Publicity Chair at Upsilon Pi Epsilon. Currently, Thanh Hai Mai is working as a Software Engineer at Arta Finance.

Thanh Hai Mai attended San Jose City College from 2009 to 2011, studying Computer Science. Following this, they pursued a Bachelor of Arts (B.A.) degree in Computer Science from the University of California, Berkeley from 2011 to 2013.