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Wendy Hlatshwayo has a diverse work experience, beginning in 2008 as a Helpdesk Support at Metbank. Wendy then worked as a Website Content Manager at Visibly Heard in 2009, and Project Manager Business Development at Countess Media & The Paper Maid from 2010 to 2017. In 2017, they became a Remote Customer Service Representative at WaiverKing Inc. and in 2018 they began their current role as Technical Support Specialist at Art Storefronts.

Wendy Hlatshwayo's education history includes a Bachelor of Technology (BTech) in Computing & Information Technology from Chinhoyi University of Technology between 2006 and 2010, Advanced Level Biology, Chemistry, Mathematics from St David's Girls High School between 2005 and 2006, and certificates in Customer Service Skills, Customer Service Professionalism, IT Project Management (Risk Analysis), and Certified Scrum Master from IT Academy South Africa and scrum-institute.org in 2017.