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Brad M. has extensive experience in the technical and customer service sectors, primarily involving installation and operations management. Since October 2014, Brad has worked as an Elevator Installer at Arrow Lift, specializing in various lift systems. Prior roles include Technical Support Analyst at Humana, Sales Consultant at Dorsch Ford Lincoln Kia, and Midwest Regional Operations Manager at Tolt Service Group, where management of a team of technicians was key. Early career positions included roles at Schauer and Schumacher Furniture, Saks Fifth Avenue, and Specialty Service Solutions, LLC, where customer service and project supervision were emphasized. Brad holds a degree in Information Technology from NWTC, acquired between 1987 and 1989.