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Crystal A. has a diverse work experience spanning over many years. Crystal began their career as a Marketing Coordinator at Bostic Brothers Development in 1999, where they worked until 2002. Crystal then moved on to Daly Group, where they worked as a Public Relations Writer from 2002 to 2004. Crystal A. joined the Center for Creative Leadership in 2004 as a Marketing Manager, focusing on Global Communications, and stayed there until 2008. In 2009, they transitioned to RockTenn Merchandising Displays, where they served as the Manager of Marketing until 2011. Crystal A. then joined Lincoln Financial Group as a Project Manager in Marketing from 2010 to 2012. Following this, they took on the role of Senior Manager in North America Field Marketing at Red Hat from 2013 to 2021. Most recently, Crystal A. worked at RingCentral as the Senior Manager of Marketing for East and Canada from April to September 2021. Crystal is currently working as the Vice President of Marketing at Arria NLG.

Crystal A. attended the University of North Carolina Wilmington from 1994 to 1998, where they did not obtain a degree or pursue a specific field of study. However, during the same period from 1994 to 1996, they enrolled in UNC-Wilmington and completed a Bachelor of Arts (B.A.) in Marketing, with a focus on Marketing Management.