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Roberta Pagetti has extensive work experience in various roles related to CRM analysis, BI, and marketing analysis. Roberta started their career at Ernst & Young Consultants as a Business Consultant focusing on CRM and strategy. Roberta then moved to Mondadori Retail S.p.A. where they held roles such as Senior Marketing Analyst and Head of Marketing Analysis for the Bookclub Business Unit. Eventually, they transitioned to Arnoldo Mondadori Editore S.p.A. as the Head of CRM Analysis & BI for all Business Units.

Roberta Pagetti pursued a Master of Science in Mathematics at the Università di Pavia from 1993 to 1998.