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Richard Irwin is an experienced IT professional with a strong background in support and management for various organizations. Currently serving as an IT Support Analyst at Eakin Healthcare since July 2022, Richard previously held roles such as Support Engineer at Ionic IT and Deskside Support Engineer at HiberniaEvros Technology Group. Expertise includes hardware break fix for over 1300 users, client management solutions using Dell KACE, VOIP phone rollout, and remote management of encryption servers. Richard's career also encompasses experience in remote and deskside support, telephony platforms, and image management, as well as a solid educational foundation with a Bachelor of Science in Multimedia Computing and Design from Ulster University.