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Ben Laxton is an experienced IT professional with a career spanning over a decade, currently serving as a 2nd Line Support Engineer at Armstrong Bell since November 2021. Prior to this role, Ben held positions including Field Engineer at V4 Cloud and Senior Billing & Operations Manager at V4 Telecom UK. Ben's earlier experience includes roles as Billing Manager at BDR Voice & Data Solutions Ltd, Desktop Support Analyst at ESOS Ltd, and Technical Support at BDR Voice & Data Solutions Ltd. Ben began the career as a QA Apprentice at QA Ltd. Educational achievements include an Advanced IT Diploma (Level 3) from The Sixth Form College, Solihull, and certifications in CompTIA Network+ and CompTIA A+ from the QA Apprenticeship program.