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Michele Nelson has extensive experience in the insurance industry, having worked at ArmadaCare since January 2008. Michele currently holds the title of Customer Experience Officer and previously served as the Director of Business Operations. Prior to joining ArmadaCare, Michele worked at Meritain Health as a Manager of Client Support, and at PERFORMAX as an Operations Manager. Throughout their career, Michele has been dedicated to delivering exceptional insurance solutions and enhancing customer experience in the healthcare industry.