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Mark Butler is an experienced hotel manager with a robust background in the hospitality industry, currently serving as General Manager at Arlo Hotels since March 2021. Prior roles include Assistant General Manager at Hilton Times Square, where responsibilities included managing a 478-room hotel, and General Manager at Merrion Row Hotel and Public House, where Mark significantly improved the hotel's Tripadvisor ranking from #287 to #2 in New York City. Earlier positions also include Assistant General Manager at Dalata Hotel Group, Front Office Manager at Sofitel New York, and various roles in other hotel organizations, starting as a Concierge at Conrad Hotels & Resorts. Mark holds a Bachelor of Science (BSc) degree in Hotel and Restaurant Management from Technological University Dublin.