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Jennifer Jones is an experienced IT professional with a comprehensive background in systems administration and support across various technologies. Jennifer holds a Bachelor's degree in Organizational Leadership from the University of Iowa and has previously obtained an A.A.S in Business and an Associate's degree in Electronic Engineering. Notable roles include Client Systems Administrator at Involta/arkdna, Senior Systems Analyst at GreatAmerica Financial Services, and Windows Server Administrator at IBM. With extensive expertise in managing Windows Server, SQL Server, and Exchange Server environments, Jennifer has played a key role in infrastructure architecture, incident management, and disaster recovery strategies throughout a diverse career spanning over two decades.